Shipping & Returns

Delivery

Shiftkits Australia will deliver the goods you order to the address you specify in your order.
Our standard shipping method is Australia Post Platinum Express service.

This service provides delivery by courier to the addressee, and also requires a signature from the addressee as proof of delivery. Shiftkits Australia will not be held liable for any loss or damage to any item once it is dispatched. A tracking number can be provided to the addressee upon request.

International orders may incur additional fees, please contact us for details.

Your order will generally be dispatched within one to two business days of payment clearing but unfortunately may occasionally take a few days to reach you, especially during peak periods.

Please note:
a) Credit Card payments clear on the same day the payment is made.
b) Direct Bank Deposit may take up to three business days to clear.

Returns

Shiftkits Australia offers a 30 day limited warranty on all items manufactured by ShiftKits Australia, against manufacturer defects in materials and workmanship. The warranty period begins on the date of delivery. This warranty applies only to the original owner of the item at date of delivery. The warranty will not apply to damages resulting from misuse, incorrect installation, modifications or accidents.

The purchaser shall notify Shiftkits Australia immediately of any defective parts, and Shiftkits Australia shall thereupon correct such defective parts or products. Shiftkits Australia shall in no event be held liable for damage or delay caused by defective parts and will not accept any charges for work performed by the purchaser or installer in making adjustments or repairs to the equipment.

No Products will be accepted for return without prior notice. A full credit for the original purchase price minus delivery charges will be allowed on products returned within 7 days of invoice. Products returned after 7 days and up to 15 days after invoice will incur a handling charge of 10% of the selling price.

All other products, not manufactured by Shiftkits Australia, warranties are provided by the respective product manufacturer, in accordance to the manufacturers warranty information.

There is no warranty given on consumable items, gaskets, engine and transmission parts.

We cannot accept any returns for any custom-ordered or special ordered parts.